Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will Refund you the cost of the tea. Return postage will have to be born by you. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 1-2 business days after we receive the return parcel. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We ship with AUSTRALIA only.

If you live outside of Australia, please email us with your order selection and we can work out a price and postage for you.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

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